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VIRTUAL ASSISTANT & ONLINE BUSINESS MANAGER
Support You can Trust. Experience You can Count On!
At Proficient Virtual Assistant Services, we offer expert administrative, compliance, and executive support tailored for Registered Training Organisations (RTOs), NDIS providers, and purpose-driven businesses across Australia. Whether you’re preparing for an audit, buried in admin tasks, or simply stretched too thin. We’re here to lighten the load. With calm, capable, and confidential support, we help you stay organised, focused, and confident in your operations.
Why Work With Us? It’s More Than Just Admin
With over 35 years of experience across government, private, and not-for-profit sectors, Proficient Virtual Assistant Services offers more than just admin support. We provide calm, structured, and proactive assistance that helps businesses stay organised, compliant, and confidently in control. Led by Founder Margaret, our services are rooted in professionalism, genuine care, and a deep understanding of what it takes to keep operations running smoothly behind the scenes. From streamlining processes to improving client communication, we’re here to lighten the load and support your business where it matters most.
What Sets Us Apart from Other VA's & OBM's?
✨ Strategic, Not Just Supportive
We offer proactive solutions that improve how your business runs, not just complete tasks.
✨ Experience That Matters
With decades of hands-on industry insight, we understand the pressures behind compliance and service delivery.
✨ Support That Fits You
Flexible, tailored assistance that aligns with your unique systems, goals, and workflow.
✨ People-First Approach
Built on trust, clarity, and care. We’re here to support you, not just service you.
Why Hire a Virtual Assistant?
Outsourcing to a skilled VA isn't just about saving time. It's about gaining a strategic partner who helps your business run smarter, smoother, and more efficiently. They help you:
✔ Offload time-consuming admin tasks.
✔ Streamline daily operations and business workflows.
✔ Access expert support for projects and event coordination.
✔ Stay ahead of compliance and reporting requirements.
✔ Prevent burnout by handling the day-to-day details.
✔ Reduce ongoing employee costs.
At Proficient Virtual Assistant Services, we partner with you to simplify operations, reduce stress, and support sustainable growth. Here's how we make that happen:
✔ We get to know your business – Understanding your admin
challenges, compliance needs, and operational pressure points.
✔ Align with your goals – Collaborative support tailored to your long-
term business vision.
✔ Executive-level assistance – Reliable admin and strategic support
to strengthen internal operations.
✔ Compliance made simple – Smart governance and records systems
to keep you audit-ready.
✔ Reduced risk, less stress – Proactive strategies to protect your
business and ensure peace of mind.
✔ Efficiency that scales – Streamlined workflows and scalable
support that grow with your business.
Let us help you refocus your energy on what you do best — leading your business, not drowning in the back office.
What’s holding you back from operating at your full potential?
How Can We Support Your Business?
✔ Admin Support – Delegate routine tasks and free up time valuable time.
✔ Business Setup – Establish efficient systems from the start.
✔ Compliance Assistance – Meet requirements and reduce regulatory
stress.
✔ Customer & Client Communication – Maintain consistent and
professional engagement.
✔ Document Preparation & Data Entry – Keep records accurate and
presentations polished.
✔ Email & Calendar Management – Stay organised and on schedule.
✔ Project & Team Coordination – Keep teams aligned and projects on track.
✔ Travel & Event Planning – Simplify bookings and enjoy stress free
coordination.
“We handle the details, so you can focus on growing your business with clarity and confidence!
How much more could you achieve if your administrative and operational tasks were handled by a trusted professional?
